AUTHORIZATION

You are engaging Downriver Tech Consultants (“DTC”), as an independent contractor to perform work as described in the package(s) or service(s) you have purchased. In the event access to your website is necessary, you hereby authorize DTC access and “write permissions” to all files and directories of your account with any third-party hosting provider, as well as permission to install any needed plugins for maintenance and security.

COPYRIGHT

DTC does not assume any responsibility or liability for the content of the websites it manages and/or maintains.

PRICING & PAYMENTS

All prices appearing on this site are subject to change without prior notice. Once a client of DTC, you authorize DTC to charge the payment method you submitted for all the invoices generated for the services rendered by DTC. To cancel your recurring payment or change the payment method, simply contact DTC prior to your payment’s due date.

Collection Expenses: The client shall pay all collection or legal fees caused by late payments.

Our Plans: The client will be automatically billed on their credit card 30 days after the last payment was made. This may be canceled by the client at any time. Billing is based on 30-day segments and no partial or prorated refunds will be given.

CANCELLATION & REFUNDS

Cancellation of any monthly recurring service can occur at any time. No refunds are available after your purchased package or service has been started, unless otherwise specified in any authorized means of communication by DTC.

OUR PLANS

All of our plans are based on a 30 day period. The month will start when the payment is submitted and will end 30 days after this payment. A client may start their plan on any day during the month. DTC will track services rendered during each 30-day time frame. DTC reserves the right to change the features of any care plan at any time without prior notice.

WEBSITES NOT BUILT BY DTC

If a website was not built by DTC, DTC will not be held responsible for any coding, plugin, or theme compatibility issues that may arise due to the improper setup of the website. If issues arise that must be fixed in order to get the site up and running with the modern versions of the software, this will be considered billable time. DTC may provide an estimate prior to completing any work on the site unless another agreement was made.

SOFTWARE, THEMES, AND PLUGINS NOT BUILT BY DTC

For custom software, themes, and plugins not built by DTC, DTC will not be held responsible for any coding, plugin, or theme compatibility issues that may arise due to conflicts with other plugins or themes, or issues that arise after core, theme, and plugin updates. If issues arise that must be fixed, this will be considered billable time and DTC will bill for the time required to resolve this issue.

BACKUPS OF WEBSITE

DTC cannot guarantee that we will have a backup of your site forever. DTC will not be liable for missing or incomplete backups of websites.

REFUSAL OF SERVICE

DTC reserves the right to refuse service to any individual, website, or blogs that contain offensive, obscene, hateful, malicious content, or for any other reason. DTC is committed to providing family-friendly websites and content for our clients.

SECURITY AND PERSONAL INFORMATION POLICY

Our clients are the most important part of our company. As such, we take your security and personal information very seriously at DTC. We hold onto a client’s account information for support purposes only. If a client is in need of support, we have the information on file in order to assist them. Access to account information is only given to approved employees & subcontractors of DTC. We never release these passwords to anyone without our client’s permission. In addition, our client’s information is NEVER sold or given to others.

THIRD-PARTY OR CLIENT PAGE MODIFICATION

With a WordPress-based website, clients can independently edit or update his or her web pages after completion of the site, unless otherwise agreed upon in this agreement by client and DTC. If anyone other than DTC or its subcontractors attempts to update the web site and damages the design or impairs the ability for the web pages to display or function properly, time to repair the web pages will be assessed at our standard hourly rate for the time beyond the time that is allotted in the monthly plan.

LIMITATION OF LIABILITY; DISCLAIMER OF WARRANTIES

DTC does not guarantee, represent, or warrant that the functions contained in these webpages or the Internet website will meet the client’s requirements or that the operation of the webpages will be uninterrupted or error-free. DTC does not represent, guarantee or warrant that the functions contained in these webpages or Internet website will be free from loss, corruption, attack, viruses, interference, hacking, or other security intrusions, and DTC disclaims any liability relating thereto.

You expressly agree that your use of, or inability to use, the functions contained in these webpages or the Internet website is at your sole risk. The functions of the webpages and the Internet website created for you are provided “as is” and “as available” for your use. The entire risk as to the quality and performance of the webpages and website is with client.

To the extent not prohibited by law, in no event will DTC be liable to the client or any third party for any damages, including, but not limited to, any lost profits, lost savings, loss of data, business interruption, or incidental, consequential or special damages arising out of the operation of or inability to operate these webpages or website, however caused, even if DTC has been advised of the possibility of such damages. Additionally, in no event will DTC be liable for any content provided by clients. Client shall indemnify and hold harmless DTC and its managers, employees, agents, affiliates, and subcontractors from and against all allegations, claims, actions, suits, demands, damages, liabilities, obligations, losses, settlements, judgments, costs and expenses (including attorneys’ fees and costs) which arise out of, relate to or result from any act or omission of DTC on Client’s website.

This Work Statement Agreement is governed by the laws of Michigan without giving effect to its conflict of laws provision. You expressly agree that exclusive jurisdiction for any claim or dispute with DTC or relating in any way to your use of the created webpages or Internet website resides in the courts of Michigan.

ACCEPTANCE

Please note that by submitting your payment, you are agreeing to all our terms of service as they are written here. DTC reserves the right to change or update these terms at any time without prior notice. The user of this site agrees to the terms of this agreement on behalf of his or her organization or business. This Agreement constitutes the entire understanding of the parties.

Please contact us with any questions regarding the DTC terms of service by email: info@downrivertechconsultants.com